Frequently Asked Questions


What Shipping Methods Are Available?

EMS Shipping Charges: International Shipping Charges Express Shipping Charges (delivery times range between 2-5 working days): All the orders above 2,500 USD will have a free shipping facility while orders below 2,500 USD will be charged with a flat shipping charge of $100. All our international Express Shipments are sent only through reputed shipping providers such as FedEx, UPS, Sequel, DHL & TNT that typically deliver within 2 to 5 working days (This is a tracked service) EMS shipping is available in over 200 countries/territories including India, USA, UK, UAE, Singapore, Bahrain, Oman, Qatar, and Nepal and it typically delivers in 9-12 days. (Sometimes this service has been unable to track the parcels accurately )

How Long Will It Take To Get My Package?

Express Shipping Charges (delivery is estimated to be done in 2-5 working days):


What Payment Methods Are Accepted?

We accept the following payment methods: - Credit and Debit Cards: - PayPal - Wire Transfers - Other payment methods as specified during the checkout process.

Order & Retunrs

How Do I Track My Order?

All our shipments can be tracked online. Some EMS shipments will not be tracked, but this is solely based on the country of delivery. Our reputable logistic partners like FedEx, UPS, Sequel, DHL & TNT, assure careful handling until delivery. All tracked packages will have a Tracking Number attached to them. As soon as the product is dispatched from our office, the customer will receive an email with the Tracking ID and a link that redirects to the website of the partnered shipping agent. For any questions get in touch with our customer service team.

How Can I Return a Product?

The 10-Day period starts from the day that the item has been signed and received from our shipping partners. The 10 day return period ends exactly 10 days (240 hours) after the item had been signed for. Under any circumstance, if an extension in this period is required, get in touch with our customer service team and they will be able to assist.
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